Cookie Policy

This Cookie Policy explains how boiler beavers LTD uses cookies and similar technologies on our website, why we use them, and what choices you have.

What are cookies?

Cookies are small text files that are placed on your computer, phone, or other device when you visit a website. They are widely used to help websites work properly, improve performance, remember your preferences, and collect information about how visitors use a site.

Like many professional websites, our website uses cookies to help provide a smooth and reliable experience.

Cookies can be temporary and deleted when you close your browser, or they can remain on your device for a set period so that your preferences can be recognised the next time you visit.

For general information about cookies, you can refer to independent online resources about browser cookies and website tracking technologies.

How we use cookies

We use cookies for a number of reasons, including to:

make our website function properly
help keep the website secure
remember actions you take during your visit
save your preferences where appropriate
improve the performance and usability of the website
understand how visitors use our website
support quote requests, enquiries and online purchases

Some cookies are necessary for the website to operate and cannot be switched off through our systems. Others help us improve the website or understand user behaviour.

When you first visit our website, you may be given the option to accept or manage certain cookies. You can also control cookies through your browser settings.

For more information about how we use personal data, please refer to our Privacy Policy.

Managing or disabling cookies

Most web browsers allow you to control cookies through the browser settings. You can usually choose to block some or all cookies, delete existing cookies, or receive alerts when cookies are being set.

Please note that restricting cookies may affect how our website works. In some cases, parts of the website may not function properly, and some services or features may become unavailable.

Because some cookies are essential to the operation of the site, disabling them may significantly reduce the functionality of the website.

If you are unsure whether to disable cookies, it is usually best to leave them enabled unless you are certain you do not need a particular feature or service.

Types of cookies we use

Strictly necessary cookies

These cookies are essential for the basic operation of the website. They support core functions such as page navigation, security, network management, and access to secure areas of the site.

Without these cookies, the website may not function correctly.

Examples may include:

session management cookies
security or authentication cookies
load balancing cookies
cookies required to complete transactions or move between pages securely

These cookies are generally temporary and often expire when you close your browser.

Order and transaction cookies

If you place an order or use any checkout or payment features on our website, we may use cookies to remember details from one page to another during the transaction process.

These cookies help ensure that your order information is retained while you complete the purchase and that the website functions correctly throughout the checkout journey.

Form-related cookies

When you complete forms on our website, such as contact forms, enquiry forms or quotation request forms, cookies may be used to remember the information you have entered during your visit.

This can make the process smoother and reduce the need to re-enter information if you move between pages or return to the form during the same session.

Preference cookies

These cookies allow the website to remember choices you make so that your experience can be tailored more effectively.

For example, they may remember:

language preferences
regional settings
accessibility preferences
other display or usability choices

These cookies help provide a more personalised and consistent browsing experience.

Third-party cookies

In some cases, we may also use cookies provided by carefully selected third parties. These third-party cookies help us understand how our website is performing, how visitors interact with it, and how we can improve our services.

Google Analytics

We may use Google Analytics or similar website analytics tools to help us understand how visitors use our website.

These cookies may collect information such as:

which pages are visited
how long users spend on the site
how visitors move through the website
whether users return to the site
general information about the device or browser being used

This information helps us improve our website, content and user experience.

Google provides further information about how its analytics cookies work through its own documentation and privacy materials.

Testing and website improvements

From time to time, we may test changes to the website, introduce new tools or features, or measure how users respond to updates.

Cookies may be used during these periods to make sure visitors receive a consistent experience and to help us understand which improvements are effective.

E-commerce and performance analytics

Because we offer products and services online, we may use cookies to understand how visitors interact with our sales process.

This may include information such as:

how many users request a quote
how many users begin checkout
how many purchases are completed
which pages or services are most frequently used

This helps us improve the website, manage demand, review pricing and marketing performance, and improve the customer journey.

Consent to cookies

When you first visit our website, you may see a cookie banner or preference tool allowing you to accept, reject, or manage non-essential cookies.

Strictly necessary cookies do not require consent because they are essential for the website to function. Other cookies, such as analytics or preference cookies, may only be used where appropriate consent has been given.

You can update your browser settings at any time to control or remove cookies already stored on your device.

Further information

We hope this policy helps explain how and why we use cookies.

If you have any questions about this Cookie Policy or about how cookies are used on our website, you can contact us using the details below:

Email: hello@boilerbeavers.com

Phone: 07123 456789